Understanding How Janitorial Services Work

There exists a difference between janitorial services and commercial cleaning services. The former involves simple daily tasks, while the latter involves bigger annual, semi-annual, or quarterly tasks. It is important to know beforehand what type of cleaning services to hire. Moreover, understanding the different types of cleaning services helps you to plan for your business expenses. Examples of janitorial services include;

  • Carpet vacuuming
  • Restroom cleaning
  • Sanitizing and cleaning waiting lounges, kitchen, conference rooms, and breakrooms
  • Office dusting and cleaning
  • Emptying trash

Commercial office cleaning services include cleaning projects such as; power washing, window washing, floor cleaning (hard surface), upholstery and furniture cleaning, grout and tile cleaning. Commercial cleaning services tend to cost more compared to janitorial services. Most office buildings prefer daily janitorial services and annual commercial cleaning services. During renovations and repainting, commercial cleaning services are highly sought after.

However, the office staff plays a part in ensuring the workplace remains clean and tidy. Most janitorial services companies do night office cleaning to avoid distractions. The machines used to clean tend to be noisy and interrupting while the employees are working. There are certain steps to ensure that your janitorial service remains productive for you;

Conduct a study

In some cases, you may get several complaints about the cleanliness of your office, especially the restroom. Many clients and visitors get turned off by blocked toilets, toilets with improper flushing systems, dirty sinks, and floors. You, as the manager or business owner, may conduct a study from when you first hired the cleaning company to date and figure out if they have been of service or not. Cleaning companies work as partners to your business to ensure the work environment remains productive and clean. The study will help you analyze your need to retain the services of your cleaning company or not.

Check-in with the staff

Some staff members are notorious for keeping the work environment clean. Some employees tend to litter too much or spill things on the floor. These errors may be too recurrent, requiring frequent cleaning services, which is expensive for your business. Checking in with your staff helps to avoid staff bad behavior.

Review the contract

Upon hiring your cleaning service, you may have forgotten the terms of the agreement stated in the contract. Some of the terms of the agreement are:

  • To ensure the cleaning team has the proper supplies and equipment
  • To report any leaks or repairs needed
  • To conduct regular inspection
  • To send out reports

The terms of the agreement help your business to get the quality of work needed in the workplace. If some of the agreements have been broken, you can write to the company and explain. Reviewing the contract can also help you to review the rates given by your cleaning company.

Visits or follow-up calls

A good cleaning service company will have good customer care in making visits or conducting follow-up calls. Visits and calls show the cleaning service company understands the clients’ satisfaction is a top priority, and they need to reach their clients’ expectations. If your janitorial service provider doesn’t make either visits or calls, you may consider calling them for their ineffectiveness.

Many underlying factors come into play when selecting the right janitorial services. The most important of them is that your janitorial services provider should provide favorable rates for your business and take care of your office. A janitorial service may start okay but end up being ineffective because of management issues. It is important to work with a janitorial service provider that understands your working culture and ethics. A janitorial service provider that grows with your business is the best fit. Also, the janitorial service provider you hire should use the latest equipment in the market for efficiency and flexibility.